Dental Practice Systems

Are your huddles productive and positive?

Many offices have huddles, some have tried huddles and found that they aren’t productive. Following a huddle format will help keep your days running smoothly. You can have your huddle each morning before the patients start or have them midday or the day before – the timing doesn’t actually matter.  What does matter is that …

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Good Schedules Don’t Just Happen

“Good” schedules don’t just happen, they are the result of all the practice management systems running well in your practice. You can’t blame a bad schedule on a particular administrator. Your schedule’s success depends on your new patient flow, treatment acceptance, in-office patient communication, recall program, confirmation protocols, team communication, scheduler rules and team training. …

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How to Increase Your Internal Patient Referrals

It’s interesting that since COVID changed all of our lives there has been less of a push in many dental practices for internal referrals. Initially, everyone was getting used to the “new normal” and then when they became accustomed to that state, they were getting used to the curve balls that kept coming their way …

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Part Four Treatment Coordination: Delivery of Treatment

You and your team have worked together to diagnose, follow up and deliver major treatment for your patients, so you are done now right? The answer to this question is definitely no. The final portion of this Treatment Coordination series will have your patient feel that they have made the right decision in proceeding with …

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Part Three of Treatment Coordination: Success in Follow-Up

In many offices, you will find that approximately 40% of patients will book their major restorative on the day that it was diagnosed if you have followed protocols similar to those discussed in the first two parts of this series. The toughest part is how to book the remaining 40% of patient diagnoses’ once they …

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Step Two in Treatment Coordination: What happens once the patient leaves the Treatment Room?

Breaking down Treatment Coordination into four sections, as this series of articles is doing, will allow your team to see if there are any spots where there may be a weak link in attaining the metric of 80% acceptance the first-time treatment has been diagnosed.  In this section, the discussion will centre around what happens …

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