Whether you are the Office Manager or the Owner it is crucial to nip behavioural problems in the bud and address team issues early in your practice. Sticking your head in the sand and hoping that they will resolve themselves will show you the high cost of your inaction. Team issues can erode your practice …
David Letterman is known for many things, his sense of humour, his talk show and his Top Ten Lists. The lists made everyone laugh yet they also make you think about some of the more uncomfortable scenarios in our lives. Many people are happy to share what they see are the “Secrets” of their success …
Implementing new systems in your practice isn’t always easy, very often team members sometimes will balk at change. It is always best practice to engage the team in some productive brainstorming when considering new systems. This will help everyone feel a part of the process and will also work toward getting everyone on the same …
Step by Step Process for Introducing New Systems to Your Team Read More »
Having team meetings is one important office function that seemed to go by the wayside in many offices during the pandemic due to concerns for physical distancing. Team meetings should be important and productive. If run effectively, they are a great method of communication for your team, especially when trying to institute change. To keep …
If you were being completely honest with yourself about your dental practice, you would likely rate your office as being a good office who delivers great care to patients. There is an imbalance in that statement in that you want to be a great office delivering great care to your patients. Here are some suggestions …
The pandemic has left its negative footprint in many ways in our everyday lives, but it has also had some very positive effects in our lives as well. One of the most positive ways that the dental world has pivoted is that a lot of your CE is now available online. As dentists you were …
Dentistry has been a challenging profession for many years, the pandemic has just been an added challenge that everyone has adapted to at this point. The changes that the pandemic has brought will not be going away from your offices soon or maybe ever. As a profession you have overcome many challenges and you need …
Have you seen the YouTube video that was making the rounds a few years ago about a millennial interview? Here it is incase you missed it. We may all laugh at this as an exaggeration but there are many offices right now who feel frustration with the millennial generation as not having the work ethic …
5 Ways to Manage the Impact of Millennials on Your Practice Read More »
None of us enjoy delivering a Performance Improvement Plan or are able to take the time for regular one on one meetings. In many offices it is the task of the Office Manager or the Owner to complete these tasks. Performance Improvement Plans (PIPs) can be uncomfortable to deliver as you are pointing out what …
Can you feel it? There is a palpable sense of energy in dental offices currently as the teams are receiving their vaccines, you can see their shoulders beginning to relax. You can feel that we are entering into a period of growth and transformation that will bring lots of opportunities and perhaps some new challenges …
4 Things You Need to Have to Achieve Big Goals in Your Practice this Spring Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
