Most people are never comfortable talking about their personal finances and even less so asking others to talk about theirs. Treatment Coordinators and administrators spend their days speaking with others about finances and very often they are asking people to go outside their comfort zone for fees for dentistry that the patient may or may …
We have all read the headlines and have heard the predictions that we are entering or are already in an economic slump or recession. How can we ensure that patients continue accepting Major Restorative Treatment during a slump or recession? We have all seen what has happened with the cost of goods right now, especially …
Treatment Coordination Success in Uncertain Economic Times Read More »
Many offices find that Accounts Receivable are like a garden. If tended regularly, they are a pleasure. Untended, they become a jungle. Accounts Receivable (A/R) is more than the collection of monies for outstanding accounts. To ensure that your A/R’s stay up to date I suggest you look at the following areas in your practice …
Are your A/R’s looking like an Overgrown Jungle? Read More »
Providing great patient care is important, but if you don’t have sufficient cash flow, you will not be able to consistently provide patients with the care they need. Talking about money and offering payment options is an important component of the doctor-patient relationship. Below are a few actions you and your team should consider …
Tips for Positive Payment Discussions in Your Practice Read More »
You probably don’t realize it, but you may be delivering crowns for free. If it has taken four hygiene appointments to remind a patient that a crown needs to be completed before they agree to treatment, I’m quite certain that at this point, you are giving away the crown for free. Monetizing the amount of …
Are You Unintentionally Providing Free Treatment? Read More »
It seems that everyone in the industry is talking about staffing and salaries STILL. This topic and problem aren’t going away for anyone, many offices have become revolving doors of staff leaving because the office up the street is offering a higher hourly wage to just have a team in place to run the day. …
In the past, many dentists only thought about their overall expenses once a year when they had an annual review with their accountant. With so many changes in the industry during the last two years most dentists need to have a better idea of their monthly expenses and if necessary, have some tools to make …
Many offices find that Accounts Receivable are like a garden, if you tend them regularly, they are a pleasure, if you leave them untended, they become a jungle. Accounts Receivable (A/R) does not refer to just collection of monies for outstanding accounts although that does cover a fair bit of it. To ensure that your …
8 Ways to Clean Up Your Practice’s Accounts Receivables Read More »
When I speak with a prospective new client, the conversation inevitably comes down to what is the Return on Investment (ROI) for having coaching for the office. The response relies on a few different components. The first point to consider, is there are three levels of offerings in my coaching programs and each has a …
What is the ROI of Hiring a Dental Practice Coach? Read More »
Almost every dental office makes this one mistake. They put pressure on their team to pre-appoint 100% of their hygiene patients, some offices even track and post this statistic in their back office for all to see and make it a competition. There is just one problem with this, it is a sure way to …
Why Pre-appointing Hygiene Patients Is Costing You Money…and How to Fix It! Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
