Strategic Planning

How to Increase Your Internal Patient Referrals

It’s interesting that since COVID changed all of our lives there has been less of a push in many dental practices for internal referrals. Initially, everyone was getting used to the “new normal” and then when they became accustomed to that state, they were getting used to the curve balls that kept coming their way …

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Part Four Treatment Coordination: Delivery of Treatment

You and your team have worked together to diagnose, follow up and deliver major treatment for your patients, so you are done now right? The answer to this question is definitely no. The final portion of this Treatment Coordination series will have your patient feel that they have made the right decision in proceeding with …

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How to Know if You Need a Dental Coach

Welcoming a dental coach into your practice is not signalling defeat by any means, it is a sound decision that will take the pressure off and give you an objective perspective of your practice and routes for change if needed.  As the practice leader, there are some signals that you should pay attention to, that …

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5 Ways to Manage the Impact of Millennials on Your Practice

Have you seen the YouTube video that was making the rounds a few years ago about a millennial interview? Here it is incase you missed it. We may all laugh at this as an exaggeration but there are many offices right now who feel frustration with the millennial generation as not having the work ethic …

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How to Manage Your Schedule for Your Best Productivity

Do you wonder why some of your days flow better than other days? It could have been because all of your “nice” patients were in and the delivery of care was easy. It could have been that you slept well the night before and you were in a good mood. Although more likely, it was …

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Did Your Office Improve in these 4 Areas in January?

Incredibly, we made it through January, the province wide shutdowns did not affect most of the patients attending our practices. In fact many offices had patients commenting that coming to the dentist was actually a great reason to get out of the house. Our teams did struggle with having school aged children learning online but …

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