Cindy Mark

Is your Practice stagnating? Here are 5 Ways to Improve Your Production

Is your practice stagnating? Is your production the same year after year despite your expenses increasing every year? If this is the scenario in your office, then it is time to make some changes in the systems in your office. We all know the famous quote from Albert Einstein that the definition of Insanity is …

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Why Pre-appointing Hygiene Patients Is Costing You Money…and How to Fix It!

Almost every dental office makes this one mistake. They put pressure on their team to pre-appoint 100% of their hygiene patients, some offices even track and post this statistic in their back office for all to see and make it a competition. There is just one problem with this, it is a sure way to …

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How to Make More Money with Your Next Associate Hire

Making a poor choice when choosing an associate for your office can cost you tens of thousands of dollars. Alternatively, hiring the right associate will have a tremendously positive impact on your bottom line. So, by hiring the right associate, you’ll make more money…here’s how to do it. Find an associate who will Treat patients …

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Dental Practice Employer Mental Health Tool Kit

This week I am veering from my usual path with my blog and talking about an upsetting “trend” that I am seeing in dental offices everywhere right now. The mental state of dental team members everywhere is unfortunately one of stress and anxiety. Every office is trying to find team members from a currently non-existent …

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Transitioning Checklist: Make sure you achieve your IDEAL situation

Has the return to practice made you start thinking fondly of the time you will be transitioning out of your practice as an owner or even retiring altogether? It makes sense to start thinking that way if you haven’t settled back in, but the result will be much more satisfying if you plan it out …

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9 Tips to BOOST Your Office’s Internal Marketing Program

You may feel that something has to give with all the new protocols, but it really shouldn’t be your internal marketing. It’s easy to let go of Internal marketing without even realizing it, but 80% of your new patient growth comes from your program so it’s imperative this system keeps moving forward. 9 Tips to …

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Diagnosing Your Practices Performance: Is it COVID or is something else going on?

Your initial rush of patients has been into the office to have their dental work taken care of, and now you are finding some openings in your schedule that you haven’t really experienced before. Can we blame it on patients being afraid to come back because of COVID or is there something else going on? …

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7 Ways to Create a 5 Star VIP Patient Experience

Your diligent, motivated patients have returned to the office, patients who have had problems have returned and you have begun to start seeing new patients again. How do you set yourself apart from the other practices in your area? The promotion you offer your new patients (whether it falls in or out of RCDSO guidelines) …

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Get our accountability guide and learn how to transform your dental practice & create lasting results

Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!