The pandemic has left its negative footprint in many ways in our everyday lives, but it has also had some very positive effects in our lives as well. One of the most positive ways that the dental world has pivoted is that a lot of your CE is now available online. As dentists you were …
You may be finding that your case acceptance is high, yet your practice revenue isn’t reflecting that success. If this is the case in your practice, you will want to look at the pattern of treatment that you are diagnosing and why this may be occurring. There are a few reasons that can be looked …
PLANTING SEEDS TO GROW YOUR TREATMENT ACCEPTANCE Read More »
Mentioning the words PRACTICE METRICS can elicit two different reactions in people. Either you will see a blank stare come across their face or you will see the look of absolute joy in their faces. There are many software companies right now promising that their metrics from their product will change your practice, this is …
Hiring an associate can either be the answer to your dreams or the beginning of a very bad nightmare. There are a number of considerations when making the decision as well as other items to consider along the way. PLAN, PLAN, PLAN each step along the way, will be the only way to have a …
Dentistry has been a challenging profession for many years, the pandemic has just been an added challenge that everyone has adapted to at this point. The changes that the pandemic has brought will not be going away from your offices soon or maybe ever. As a profession you have overcome many challenges and you need …
Have you seen the YouTube video that was making the rounds a few years ago about a millennial interview? Here it is incase you missed it. We may all laugh at this as an exaggeration but there are many offices right now who feel frustration with the millennial generation as not having the work ethic …
5 Ways to Manage the Impact of Millennials on Your Practice Read More »
You never want to disappoint a patient, although at some point you won’t meet their expectation for one reason or another. It may be a flaw in your systems, or it may be the patient’s perception of the situation. When patients feel that you haven’t delivered what they expected, it is important to manage your …
5 Steps to Turn a Patient Complaint into a 5-Star Experience Read More »
You feel invincible, you are at the top of your game, your practice is humming along with all of your hard work coming to fruition and then BAM the unexpected happens and an unthinkable disaster strikes and forever changes the world of those you love. I know that we never want to think this way …
Do you have an emergency directive for your practice? Read More »
Many offices find that Accounts Receivable are like a garden, if you tend them regularly, they are a pleasure, if you leave them untended, they become a jungle. Accounts Receivable (A/R) does not refer to just collection of monies for outstanding accounts although that does cover a fair bit of it. To ensure that your …
8 Ways to Clean Up Your Practice’s Accounts Receivables Read More »
None of us enjoy delivering a Performance Improvement Plan or are able to take the time for regular one on one meetings. In many offices it is the task of the Office Manager or the Owner to complete these tasks. Performance Improvement Plans (PIPs) can be uncomfortable to deliver as you are pointing out what …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
