If you think it about most patients will mirror the behaviour that you and your team display in your practice. We teach our patients behaviour about time management, financial management and overall respect of a professional environment. If we were first to look at examples of teaching our patients about time management, we should address …
You probably don’t realize it, but you may be delivering crowns for free. If it has taken four hygiene appointments to remind a patient that a crown needs to be completed before they agree to treatment, I’m quite certain that at this point, you are giving away the crown for free. Monetizing the amount of …
Are You Unintentionally Providing Free Treatment? Read More »
Almost every dental office makes this one costly mistake. Some even turn it into a back-office competition, tracking and posting the stats. It’s the ‘pre-appoint 100% of hygiene patients’ pressure, and not only is it a sure-fire way to create chaos, but it will also cost you money in both last-minute cancellations and salary expenses. …
You may think that the newest technology, a new sign or an amazing new team member will be the catalyst to make your practice successful. In reality, all of those items will help a bit but the one magic bullet you need is to actually become a great leader yourself, some people will say that …
If there’s one question you should constantly be asking yourself as a practice owner, it’s this one – ‘how do I set myself apart from the other practices in my area?’ Maybe your first thought is to design or update another promotion. Promotions really are great, but they’re not the answer for new patients trying …
Many Dentists stress over the decision to bring a Practice Management Coach into their office to improve the systems and culture of their practice. This is a big decision as it is an investment of time, mental energy and financial resources. If you really think about it, they are considering bringing in a stranger to …
In the dental office, patient cancellations can become extremely problematic. While occasional cancellations may be the norm, many offices are experiencing an explosion of cancellations with the sixth wave of COVID. Unfortunately, the COVID cancellations you are currently experiencing leave you with very few options to recover from them in most practices. Right now, to …
It seems that everyone in the industry is talking about staffing and salaries STILL. This topic and problem aren’t going away for anyone, many offices have become revolving doors of staff leaving because the office up the street is offering a higher hourly wage to just have a team in place to run the day. …
In the past, many dentists only thought about their overall expenses once a year when they had an annual review with their accountant. With so many changes in the industry during the last two years most dentists need to have a better idea of their monthly expenses and if necessary, have some tools to make …
Many offices have huddles, some have tried huddles and found that they aren’t productive. Following a huddle format will help keep your days running smoothly. You can have your huddle each morning before the patients start or have them midday or the day before – the timing doesn’t actually matter. What does matter is that …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
