Now that we are starting to hit some sweet spots on the numbers of vaccines being given there is certainly a sense of freedom and a relaxation of some of the protocols that have been put in place in our society. Does this mean that some of the protocols will be relaxed in dental offices …
How do you even know if the systems in your office are working or not? Of course, you are getting through each day with the systems you have in place, so they are working right? Is your office running like a 2021 Ferrari roaring through each day or do you feel that you are always …
Do you wonder why some of your days flow better than other days? It could have been because all of your “nice” patients were in and the delivery of care was easy. It could have been that you slept well the night before and you were in a good mood. Although more likely, it was …
How to Manage Your Schedule for Your Best Productivity Read More »
Operating rooms and surgeons are famous for their protocols and checklists to ensure that no detail is every overlooked. In the dental industry we can apply some of these same principles to ensure that our days run as we intend them to. We all know that repetition of the same action in the same order …
Are Your Systems/Protocols Getting Watered-down? Read More »
When looking at our practices we very often get caught up in the little details and forget sometimes to take an overall inventory of how we are doing with the Five Pillars of our Practice Foundation. Taking an inventory of these five systems may provide you with a different view of where you need to …
How to Move Forward by Focusing on the Five Pillars of Your Practice Read More »
It doesn’t matter if you call it feedback, constructive criticism or being honest, the delivery verbiage can make a difference to how it is accepted and then applied to the specific task. There are many schools of thought on methods and verbiage for delivering feedback (my favorite word for it.) Having systems in place to …
How to Create A Feedback System & Culture in Your Practice Read More »
When we don’t see the desired or expected results, we very often make excuses. We learned this behavior as a fallback from a very young age when we couldn’t hand in our homework because the dog ate it! In your office now you may hear the same type of excuses over and over again. When …
3 Excuses that Will Halt Your Practice’s Success (& how to respond)! Read More »
Incredibly, we made it through January, the province wide shutdowns did not affect most of the patients attending our practices. In fact many offices had patients commenting that coming to the dentist was actually a great reason to get out of the house. Our teams did struggle with having school aged children learning online but …
Did Your Office Improve in these 4 Areas in January? Read More »
Training a new employee can be a costly adventure for any dental office. Not only is there the recruiting process, there is also the training process. Ensuring that proper training occurs will help you avoid costly mistakes. In a previous blog, I spoke about retraining an existing employee rather than replacing them, in this blog …
How to Train & Onboard Your New Dental Practice Hire Read More »
Is your cash flow is holding you prisoner? If you’re feeling that your practice is doing well but you never have the cash flow that you think you should have then there are several reasons that this could be happening. It’s an awful feeling to know that you have worked all out for the month …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
