Dental Practice Systems

Did Your Office Improve in these 4 Areas in January?

Incredibly, we made it through January, the province wide shutdowns did not affect most of the patients attending our practices. In fact many offices had patients commenting that coming to the dentist was actually a great reason to get out of the house. Our teams did struggle with having school aged children learning online but …

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How to Train & Onboard Your New Dental Practice Hire

Training a new employee can be a costly adventure for any dental office. Not only is there the recruiting process, there is also the training process. Ensuring that proper training occurs will help you avoid costly mistakes. In a previous blog, I spoke about retraining an existing employee rather than replacing them, in this blog …

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3 Keys to Improve Your Practice’s Systems

Every office has systems, some offices may even have several systems for the same task, that different team members have instituted for themselves. Obviously, you feel that your systems are working fine because you’re able to get through every day, see patients and everyone feels that the office is managing. That gut feeling that you …

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8 Tips to Improve Your Hygiene Departments Production

Are the numbers in your hygiene department less than they were before the pandemic began? Many offices are finding for various reasons that their department is not performing in the same way, either more openings, less production if they aren’t performing aerosol generating procedures (AGP) or patients not wanting to return to dental appointments yet …

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How to Achieve an 80% Treatment Acceptance Rate (after first diagnosis)

Have you ever wondered what the cost is of telling a patient at every hygiene appointment about a crown that needs to be completed and finally after their fourth time hearing about the treatment they accept? We can’t put an exact number on this, but I feel very certain that you are very likely delivering …

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5 Dental Practice Systems That Need Your Attention

Taking 100% responsibility for your practice is the only way that you will have control of the outcome of your profitability. This does not mean that you should be micromanaging everyone, but it does mean that you should be providing oversight in the areas that you may have left to your office manager in the …

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Is your Practice stagnating? Here are 5 Ways to Improve Your Production

Is your practice stagnating? Is your production the same year after year despite your expenses increasing every year? If this is the scenario in your office, then it is time to make some changes in the systems in your office. We all know the famous quote from Albert Einstein that the definition of Insanity is …

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Why Pre-appointing Hygiene Patients Is Costing You Money…and How to Fix It!

Almost every dental office makes this one mistake. They put pressure on their team to pre-appoint 100% of their hygiene patients, some offices even track and post this statistic in their back office for all to see and make it a competition. There is just one problem with this, it is a sure way to …

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Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!