It’s great that you have settled into a routine and practicing seems more comfortable. You know that when you meet with your accountant this year the news may not be great, but you can change that NOW if you want to. Expenses throughout the office have risen post COVID shutdown. Industry norms for these expenses …
This week I am veering from my usual path with my blog and talking about an upsetting “trend” that I am seeing in dental offices everywhere right now. The mental state of dental team members everywhere is unfortunately one of stress and anxiety. Every office is trying to find team members from a currently non-existent …
Has the return to practice made you start thinking fondly of the time you will be transitioning out of your practice as an owner or even retiring altogether? It makes sense to start thinking that way if you haven’t settled back in, but the result will be much more satisfying if you plan it out …
Transitioning Checklist: Make sure you achieve your IDEAL situation Read More »
You may feel that something has to give with all the new protocols, but it really shouldn’t be your internal marketing. It’s easy to let go of Internal marketing without even realizing it, but 80% of your new patient growth comes from your program so it’s imperative this system keeps moving forward. 9 Tips to …
9 Tips to BOOST Your Office’s Internal Marketing Program Read More »
Your initial rush of patients has been into the office to have their dental work taken care of, and now you are finding some openings in your schedule that you haven’t really experienced before. Can we blame it on patients being afraid to come back because of COVID or is there something else going on? …
Diagnosing Your Practices Performance: Is it COVID or is something else going on? Read More »
Your diligent, motivated patients have returned to the office, patients who have had problems have returned and you have begun to start seeing new patients again. How do you set yourself apart from the other practices in your area? The promotion you offer your new patients (whether it falls in or out of RCDSO guidelines) …
7 Ways to Create a 5 Star VIP Patient Experience Read More »
If it seems like every system needs adjusting since you have returned to work, you are probably correct. One of these systems is probably the least thought about system in every dental practice I visit. Balancing your hygiene supply and patient demand is a system that should be adjusted every quarter in a practice by …
Calculating Your Practice’s Hygiene Demand & Supply Read More »
A number of weeks ago I spoke about developing a Rallying Cry with your team and I suggested that everything in the office should be around the Rallying Cry of Safety. You should have that down to a comfortable science now and it should be routine at this point. It is time to bring your …
You have officially made it through the first month in your next normal. How did it feel? Is it getting more comfortable? Do you feel like you still have a mask on when you leave the office? You and your team have safely made it through the first month. Your room turn over time has …
Ask Yourself These Questions to Improve Your Bottom Line Read More »
When I support practices, I usually meld together many different management theories to come up with a plan that will be customized for every office. The Rule of Thirds is a rule often used in photography but aptly applies to one theory of management that I heartily support (adapted from Patrick Lencioni). Every team can …
Using the Rule of Thirds to Change Your Practice’s Culture Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
