Make Your Mark

Successfully Measuring and Tracking Operational Effectiveness

Running your successful dental practice requires more than just excellent clinical skills and patient care. To thrive in a competitive landscape and deliver high-quality services efficiently, dentists and dental offices must prioritize measuring and tracking operational effectiveness.  By doing so, you can gain valuable insights, make informed decisions, and continuously improve your practice’s overall performance.  …

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Unveiling the Power of the ‘Know, Like, Trust’ Factor

In the realm of dentistry, fostering strong patient relationships is not only crucial for practice success but also for ensuring optimal oral health outcomes. One essential concept that dental professionals should embrace is what has been a key element inside the entrepreneurial space for years, which is the ‘Know, Like, Trust’ factor.  By understanding and …

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Taking Time Off Increases Your Productivity

In the midst of the pandemic, many individuals found themselves reevaluating the importance of taking time off from work. It became common to question the necessity of vacations when travel and leisure opportunities were restricted. Understandably, there was a collective desire to minimize time off and focus on catching up financially, rebuilding (in some cases) …

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Transforming Patient Complaints into Positive Experiences

Ensuring patient satisfaction is paramount in dentistry, but occasionally, expectations may not align due to various factors. Whether it’s a flaw in the system or a patient’s perception, effectively managing and responding to complaints is crucial for a positive outcome.  Although most of our energy may be spent on a small percentage of our patients …

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Making the Difficult Decisions when Creating your Dream Team

It seems that many offices are dealing with staff turnover at a rate that is higher than expected. Sometimes this is due to the team member running after the next dentist who is willing to pay more, lifestyle choices for their schedule or it can mean that a person interviewed better than they performed. Sometimes …

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Dental Practice Marketing: Strategies for Attracting New Patients

In today’s competitive business landscape, marketing has become crucial to any successful business, even a dental practice. By using dental practice marketing strategies effectively, you can attract new patients, build your reputation, and grow your practice. It is best to educate yourself and then work with a Canadian marketing company that specializes in Dental Clients. …

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Has your Hygiene Department Evolved?

Very often hygiene departments are forgotten in a dental office, the hygienists provide care and if there isn’t a problem with open time most offices feel that their department is performing well. There is a lot more to ensuring that your hygiene department is performing well then just looking at open time. You will  want …

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Are you up to date with your Patient Digital Communications?

For many years most dental offices have been using some form of digital communication for connecting with their patients. The issue I very often find in offices is that the system is not being used effectively to support patient needs and office protocols. Most offices have dipped their toes into the systems but have not …

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Unlocking the Opportunities and Challenges when Purchasing a Practice

Purchasing a dental practice is likely one of the biggest purchases in your life, you want to find the perfect practice, so you can slide right in and keep it going as is. This is a great plan, yet the perfect practice rarely exists, or it is over-priced.  By determining the opportunities and challenges of …

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Get our accountability guide and learn how to transform your dental practice & create lasting results

Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!