Your diligent, motivated patients have returned to the office, patients who have had problems have returned and you have begun to start seeing new patients again. How do you set yourself apart from the other practices in your area? The promotion you offer your new patients (whether it falls in or out of RCDSO guidelines) …
7 Ways to Create a 5 Star VIP Patient Experience Read More »
If it seems like every system needs adjusting since you have returned to work, you are probably correct. One of these systems is probably the least thought about system in every dental practice I visit. Balancing your hygiene supply and patient demand is a system that should be adjusted every quarter in a practice by …
Calculating Your Practice’s Hygiene Demand & Supply Read More »
You have officially made it through the first month in your next normal. How did it feel? Is it getting more comfortable? Do you feel like you still have a mask on when you leave the office? You and your team have safely made it through the first month. Your room turn over time has …
Ask Yourself These Questions to Improve Your Bottom Line Read More »
When I support practices, I usually meld together many different management theories to come up with a plan that will be customized for every office. The Rule of Thirds is a rule often used in photography but aptly applies to one theory of management that I heartily support (adapted from Patrick Lencioni). Every team can …
Using the Rule of Thirds to Change Your Practice’s Culture Read More »
As you are emerging stronger toward your next normal, basic patient care has likely been taken care of at this point. It is time to start moving forward with managing major treatment in a method that falls in line with the next normal. Previously, you may have had the luxury of presenting treatment to your …
8 Tips to Make Your In-chair Consultations More Effective Read More »
You and your team have begun to feel more comfortable in your next normal. At the beginning of the pandemic closing I wrote about the systems in your office and the idea of returning to work is a good time to make some changes. If you feel that your team is comfortable in their new …
3 Steps to Creating New Systems in Your Practice Read More »
Most dentists are settling into their practices this week and starting off slowly working to integrate the new COVID protocols with their team and their patients. Many offices are holding off on their hygiene programs for a few weeks to ensure that there isn’t an initial overwhelm in their office. After a few weeks everyone …
Change has become part of the next normal for us. In the dental world there is always change in technology, sometimes technique, team members and patient interaction. The change I want to address today is the change in verbiage that every team will need to put in place with their patients now. Phone conversations with …
Do you think that JFK knew about Covid? He was quoted as saying “Change is the law of life. And those who only look to the past or present are certain to the miss the future.” We can all be dreaming about when life goes back to normal but there is no normal anymore, not …
When we return to work, there will be so many different issues flying our way that we may have trouble remembering those closest to us, our team. Just as when we sometimes forget to appreciate our family at home, we will likely do so with our team at certain points as well. We will get …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
