Change has become part of the next normal for us. In the dental world there is always change in technology, sometimes technique, team members and patient interaction. The change I want to address today is the change in verbiage that every team will need to put in place with their patients now. Phone conversations with …
Do you think that JFK knew about Covid? He was quoted as saying “Change is the law of life. And those who only look to the past or present are certain to the miss the future.” We can all be dreaming about when life goes back to normal but there is no normal anymore, not …
When we return to work, there will be so many different issues flying our way that we may have trouble remembering those closest to us, our team. Just as when we sometimes forget to appreciate our family at home, we will likely do so with our team at certain points as well. We will get …
In last week’s Make Your Mark, I mentioned the art of over-communicating and how that will support your success when you start working in your office again. Today, I am going to provide you with three steps to support the “soft” skills that I was referring to; the more difficult skills of minimizing office politics, …
How Practice Management Will Help You Emerge Stronger We can all lament that the pandemic has placed us in a position that we don’t want to be in. We all have a choice to Emerge Stronger or we can wallow in self-pity and emerge weaker. I believe in everybody’s warrior spirit to Emerge Stronger. To …
Whenever you are on a plane and you are either held on the tarmac or circling the airport there is a complete lack of control that is felt, as well as the increased levels of stress that comes with that feeling. This is very similar to the way that many of us are feeling right …
Every week when I sit down to write this newsletter, I cross my fingers and hope that perhaps when I write the next newsletter, we will have a date in place for returning to work and figure out our new “normal.” As always, I remain an optimist that we all will come out of this …
As I begin my fifth week at home, I have realized that the world isn’t going to end, patience is needed, my husband and I really do get along and the world will be a completely different place until we all get vaccinated for COVID-19. We are all anxious to get back to work and …
As we continue to work through our new “normal” I want to support everyone (all my services are currently complimentary whether you are a client or not) and provide you with something you can work on everyday as feeling uncertain is always best balanced with completing tasks to feel that we are in control of …
I am sure that I am like many of those out there right now who have had extra time on their hands to think of how we are going to restart an industry and more precisely our practices in a way that will be two steps forward instead of many steps backward. For myself, I …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
