Millennials and Gen Z’s all seem to receive a bad reputation when spoken about as employees. Many of the complaints voiced by Office Managers and Owners about this group are that they are always looking for greener grass, they don’t have a good work ethic as they are always on their phones and they aren’t …
No matter the size of your team, most business experts will tell you that 30% of your team could be disengaged when at work. These disengaged team members will also take up to 80% of your time and energy. A disengaged team member can be defined by frequent tardiness or absenteeism, poor attitude, disorganized work …
Welcoming a dental coach into your practice is not signalling defeat by any means, it is a sound decision that will take the pressure off and give you an objective perspective of your practice and routes for change if needed. As the practice leader, there are some signals that you should pay attention to, that …
Whether you are the Office Manager or the Owner it is crucial to nip behavioural problems in the bud and address team issues early in your practice. Sticking your head in the sand and hoping that they will resolve themselves will show you the high cost of your inaction. Team issues can erode your practice …
David Letterman is known for many things, his sense of humour, his talk show and his Top Ten Lists. The lists made everyone laugh yet they also make you think about some of the more uncomfortable scenarios in our lives. Many people are happy to share what they see are the “Secrets” of their success …
Implementing new systems in your practice isn’t always easy, very often team members sometimes will balk at change. It is always best practice to engage the team in some productive brainstorming when considering new systems. This will help everyone feel a part of the process and will also work toward getting everyone on the same …
Step by Step Process for Introducing New Systems to Your Team Read More »
Having team meetings is one important office function that seemed to go by the wayside in many offices during the pandemic due to concerns for physical distancing. Team meetings should be important and productive. If run effectively, they are a great method of communication for your team, especially when trying to institute change. To keep …
If you were being completely honest with yourself about your dental practice, you would likely rate your office as being a good office who delivers great care to patients. There is an imbalance in that statement in that you want to be a great office delivering great care to your patients. Here are some suggestions …
The pandemic has left its negative footprint in many ways in our everyday lives, but it has also had some very positive effects in our lives as well. One of the most positive ways that the dental world has pivoted is that a lot of your CE is now available online. As dentists you were …
Dentistry has been a challenging profession for many years, the pandemic has just been an added challenge that everyone has adapted to at this point. The changes that the pandemic has brought will not be going away from your offices soon or maybe ever. As a profession you have overcome many challenges and you need …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
