Very often hygiene departments are forgotten in a dental office, the hygienists provide care and if there isn’t a problem with open time most offices feel that their department is performing well. There is a lot more to ensuring that your hygiene department is performing well then just looking at open time. You will want …
For many years most dental offices have been using some form of digital communication for connecting with their patients. The issue I very often find in offices is that the system is not being used effectively to support patient needs and office protocols. Most offices have dipped their toes into the systems but have not …
Are you up to date with your Patient Digital Communications? Read More »
The new patient call experience in a dental office is crucial in establishing a strong relationship with potential patients. Likely patients have called other offices first and you want to ensure that this is the last call they make. A pleasant and professional interaction can set the tone for the patient’s entire experience with the …
If you’re shelling out thousands of dollars on advertising, you expect it to yield results. After all, what’s the point of paying for 1000 clicks that go to your website if none of them convert into patients sitting in your chair? It’s not just a waste of money, it’s a problem that needs to be …
Fine-tune Your Dental Advertising Campaigns With Dedicated Landing Pages Read More »
There seems to be many dental practices changing hands right now. As with anything in life there is a good way to have a practice transition and there is the way that is setting up the new owner for trouble with the team and patients right from the beginning. Here are some tips to ensure …
We all know that there are more dentists than ever before, we also know that even with more dentists only about half of the population attend the dentist regularly. There isn’t a magic button you can press to instantly bring more patients into your practice, there are some effective strategies that you can use to …
Growing Your Patient Base Without Breaking the Bank Read More »
Many dental offices struggle with clear and consistent communication. Finding the time and structure for daily meetings can sometimes be a challenge due to staggered start times or lunches. It may take some creativity to find ten or twenty minutes, even if you decide the best time to have the meeting is the day before …
Operating rooms and surgeons are famous for their protocols and checklists to ensure that no vital detail is overlooked and that all tasks are carried out safely and confidently. In the dental industry, we also need to prioritize these same principles to instill high standards in our practices and in our delivery to our valued …
One of the greatest sources of frustration in every office is when your schedule falls apart even though your team set you up for a “perfect” day. Your team members may have followed every scheduling rule you have in your office and then you get four calls for same day or next day cancellations. Your …
When you speak with most owners you will find that the overall opinion of Google reviews is that of distaste because only dissatisfied patients leave reviews. Our world has changed and the way that patients make decisions and choices has changed. The patients still want to have a dentist that they can trust to be …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
