When we don’t see the desired or expected results, we very often make excuses. We learned this behavior as a fallback from a very young age when we couldn’t hand in our homework because the dog ate it! In your office now you may hear the same type of excuses over and over again. When …
3 Excuses that Will Halt Your Practice’s Success (& how to respond)! Read More »
Incredibly, we made it through January, the province wide shutdowns did not affect most of the patients attending our practices. In fact many offices had patients commenting that coming to the dentist was actually a great reason to get out of the house. Our teams did struggle with having school aged children learning online but …
Did Your Office Improve in these 4 Areas in January? Read More »
Training a new employee can be a costly adventure for any dental office. Not only is there the recruiting process, there is also the training process. Ensuring that proper training occurs will help you avoid costly mistakes. In a previous blog, I spoke about retraining an existing employee rather than replacing them, in this blog …
How to Train & Onboard Your New Dental Practice Hire Read More »
Is your cash flow is holding you prisoner? If you’re feeling that your practice is doing well but you never have the cash flow that you think you should have then there are several reasons that this could be happening. It’s an awful feeling to know that you have worked all out for the month …
Every office has systems, some offices may even have several systems for the same task, that different team members have instituted for themselves. Obviously, you feel that your systems are working fine because you’re able to get through every day, see patients and everyone feels that the office is managing. That gut feeling that you …
We have entered the fourth quarter of 2020, most of us would like to erase this year from our personal and financial history. There is no blame to feeling this way, but we need to be business owners who can take stock of where we are and where we need to go. Just because the …
The Ultimate Checklist to Get Ready for an Awesome 2021! Read More »
Are the numbers in your hygiene department less than they were before the pandemic began? Many offices are finding for various reasons that their department is not performing in the same way, either more openings, less production if they aren’t performing aerosol generating procedures (AGP) or patients not wanting to return to dental appointments yet …
8 Tips to Improve Your Hygiene Departments Production Read More »
Have you ever wondered what the cost is of telling a patient at every hygiene appointment about a crown that needs to be completed and finally after their fourth time hearing about the treatment they accept? We can’t put an exact number on this, but I feel very certain that you are very likely delivering …
How to Achieve an 80% Treatment Acceptance Rate (after first diagnosis) Read More »
Taking 100% responsibility for your practice is the only way that you will have control of the outcome of your profitability. This does not mean that you should be micromanaging everyone, but it does mean that you should be providing oversight in the areas that you may have left to your office manager in the …
5 Dental Practice Systems That Need Your Attention Read More »
Is your practice stagnating? Is your production the same year after year despite your expenses increasing every year? If this is the scenario in your office, then it is time to make some changes in the systems in your office. We all know the famous quote from Albert Einstein that the definition of Insanity is …
Is your Practice stagnating? Here are 5 Ways to Improve Your Production Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
