Cindy Mark

3 Keys to Improve Your Practice’s Systems

Every office has systems, some offices may even have several systems for the same task, that different team members have instituted for themselves. Obviously, you feel that your systems are working fine because you’re able to get through every day, see patients and everyone feels that the office is managing. That gut feeling that you …

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8 Tips to Improve Your Hygiene Departments Production

Are the numbers in your hygiene department less than they were before the pandemic began? Many offices are finding for various reasons that their department is not performing in the same way, either more openings, less production if they aren’t performing aerosol generating procedures (AGP) or patients not wanting to return to dental appointments yet …

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3 Reasons Why Not Taking a Break/Vacation is Costing You and Your Practice

Everyone is taking less vacation time, during the pandemic. This is a fact, we all figure why should I take time off of work when I have nowhere to go. You are also likely trying to catch up financially from the time that you were off in the spring. For these two reasons working straight …

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How to Achieve an 80% Treatment Acceptance Rate (after first diagnosis)

Have you ever wondered what the cost is of telling a patient at every hygiene appointment about a crown that needs to be completed and finally after their fourth time hearing about the treatment they accept? We can’t put an exact number on this, but I feel very certain that you are very likely delivering …

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What is the ROI of Hiring a Dental Practice Coach?

When I speak with a prospective new client, the conversation inevitably comes down to what is the Return on Investment (ROI) for having coaching for the office. The response relies on a few different components. The first point to consider, is there are three levels of offerings in my coaching programs and each has a …

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5 Dental Practice Systems That Need Your Attention

Taking 100% responsibility for your practice is the only way that you will have control of the outcome of your profitability. This does not mean that you should be micromanaging everyone, but it does mean that you should be providing oversight in the areas that you may have left to your office manager in the …

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Get our accountability guide and learn how to transform your dental practice & create lasting results

Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!