Cindy Mark

How Do your Accounts Receivable Line up?

In many dental offices, Accounts Receivable (A/R) can feel like a garden: well-tended, they remain manageable and even enjoyable.  But… When neglected, they quickly become overgrown and difficult to control. A/R management is about much more than just collecting outstanding balances—it requires careful attention to various aspects of your practice’s finances.  Without the right systems …

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Managing Patient Cancellations

Patient cancellations can become extremely problematic in the dental office. While occasional cancellations may be the norm, many offices usually experience an explosion of cancellations in the fall due to school viruses and unexpected changes in people’s schedules. Unfortunately, cancellations can sometimes leave you with very few options to recover from them in most practices. …

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Treatment Coordination: Essential Strategies for Seamless Care

Treatment Coordination: Essential Strategies for Seamless Care In the modern landscape of dentistry, effective treatment coordination is crucial for delivering comprehensive, patient-centered care. This multifaceted approach involves orchestrating various elements of dental treatment to enhance patient outcomes, satisfaction, and overall health. By understanding and implementing effective dental treatment coordination, practices can significantly improve both the …

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Optimizing Dental Huddles: Guidelines for a Productive and Efficient Meeting

Dental huddles are a vital tool for many practices, though not all have found them consistently effective. When executed properly, huddles can significantly enhance daily operations, foster proactive problem-solving, and improve team communication. The timing of huddles—whether in the morning before patients arrive or midday the day before—is less important than ensuring they are proactive, …

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Updating Your Advertising 

The Impact of Social Media on Dental Advertising In recent years, social media has revolutionized dental advertising, providing practices with innovative methods to promote their services and engage with potential patients. Platforms such as Facebook, Instagram, and Google Reviews have become essential tools for enhancing brand visibility and demonstrating dental expertise. This overview explores how …

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Why Mentoring Associate Dentists is Worth the Effort

Mentoring associate dentists is an investment that goes beyond mere knowledge transfer; it’s a fundamental strategy for building a sustainable and thriving practice.  Dedicating time and resources to mentoring, experienced dentists not only enhances the skills of their associates but also deepens the professional environment that prioritizes continuous learning and excellence in patient care. The …

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Building a Stronger Dental Team

Regular performance evaluations are crucial for ensuring that a dental team remains on the cutting edge of service and professionalism. These evaluations help to identify strengths, uncover areas for improvement, and align individual contributions with the practice’s overall goals.  How about a comprehensive approach to conducting effective performance evaluations in a dental practice that helps …

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Financial Management for Dental Practices

Know your bottom line. Understanding and managing the financial health of a dental practice is more crucial than ever, especially in the competitive and regulated landscape of Canadian healthcare. “Knowing your bottom line” involves a clear grasp of the practice’s financial inflows and outflows, ensuring sustainability and enabling growth.  As a dental practice consultant, here …

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Maximizing Efficiency and Productivity in Dental Practices

Effectively managing the doctor’s schedule is pivotal to the operational efficiency of a dental practice. A well-planned schedule ensures that the practice can serve patients effectively, maintain high-quality care, and optimize the use of practice resources.  Here’s how to strategize the use of time in a doctor’s schedule to enhance productivity and patient satisfaction: Strategic …

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Get our accountability guide and learn how to transform your dental practice & create lasting results

Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!