Cindy Mark

Part Three of Treatment Coordination: Success in Follow-Up

In many offices, you will find that approximately 40% of patients will book their major restorative on the day that it was diagnosed if you have followed protocols similar to those discussed in the first two parts of this series. The toughest part is how to book the remaining 40% of patient diagnoses’ once they …

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Step Two in Treatment Coordination: What happens once the patient leaves the Treatment Room?

Breaking down Treatment Coordination into four sections, as this series of articles is doing, will allow your team to see if there are any spots where there may be a weak link in attaining the metric of 80% acceptance the first-time treatment has been diagnosed.  In this section, the discussion will centre around what happens …

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“How did it get so late so soon?” The importance of creating an ‘on time’ culture in your office.

One of the positive things that may have come out of the pandemic is that some offices are getting better at running on time than they were in the past. Running late is stressful for everyone in the office; the dentist, the team and more importantly the patients.  The consequences of continuously being behind can …

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What will holiday celebrations look like this year?

What a difference a year makes! At this point last year, you knew that there were going to be more lockdowns, travel would be curtailed and there would be no holiday celebrations. This year mostly everything has opened, you have returned to your regular activities (although still masked) and most importantly everyone (almost) has been …

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How to Know if You Need a Dental Coach

Welcoming a dental coach into your practice is not signalling defeat by any means, it is a sound decision that will take the pressure off and give you an objective perspective of your practice and routes for change if needed.  As the practice leader, there are some signals that you should pay attention to, that …

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Get our accountability guide and learn how to transform your dental practice & create lasting results

Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!