Many Dentists stress over the decision to bring a Practice Management Coach into their office to improve the systems and culture of their practice. This is a big decision as it is an investment of time, mental energy and financial resources. If you really think about it, they are considering bringing in a stranger to …
In the dental office, patient cancellations can become extremely problematic. While occasional cancellations may be the norm, many offices are experiencing an explosion of cancellations with the sixth wave of COVID. Unfortunately, the COVID cancellations you are currently experiencing leave you with very few options to recover from them in most practices. Right now, to …
It seems that everyone in the industry is talking about staffing and salaries STILL. This topic and problem aren’t going away for anyone, many offices have become revolving doors of staff leaving because the office up the street is offering a higher hourly wage to just have a team in place to run the day. …
In the past, many dentists only thought about their overall expenses once a year when they had an annual review with their accountant. With so many changes in the industry during the last two years most dentists need to have a better idea of their monthly expenses and if necessary, have some tools to make …
Many offices have huddles, some have tried huddles and found that they aren’t productive. Following a huddle format will help keep your days running smoothly. You can have your huddle each morning before the patients start or have them midday or the day before – the timing doesn’t actually matter. What does matter is that …
Now that we presently have a hold on how to live with COVID, at this time in our lives many offices are finding that they are at a crisis point. Most offices have had numerous staffing changes without the ability to train properly due to being short staffed, teams are unmotivated, unhappy and just plain …
“Good” schedules don’t just happen, they are the result of all the practice management systems running well in your practice. You can’t blame a bad schedule on a particular administrator. Your schedule’s success depends on your new patient flow, treatment acceptance, in-office patient communication, recall program, confirmation protocols, team communication, scheduler rules and team training. …
As everyone knows finding the “perfect’ associate doesn’t just happen by luck. To find an associate who will work well in your office, they need to have more than a Dental degree. They will need to have a practice philosophy similar to yours, they will need to be able to meld with the existing team, …
It’s interesting that since COVID changed all of our lives there has been less of a push in many dental practices for internal referrals. Initially, everyone was getting used to the “new normal” and then when they became accustomed to that state, they were getting used to the curve balls that kept coming their way …
In a dental office it’s not only how you ask questions but the way that you respond to them as well that makes the difference in patients acceptance levels of their diagnosis. Once you start using these questions and responses you will see a marked difference in patient acceptance. Building trust with your patients comes …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
