October 2025

Making the Tough Calls When Building Your Dream Team

Many dental offices today are facing higher-than-expected staff turnover. Sometimes it’s because team members chase higher pay elsewhere, seek better work-life balance, or simply don’t meet expectations once hired. In other cases, decisions are made hastily out of urgency rather than fit. Whatever the reason, assembling your ideal team begins with making thoughtful, intentional decisions, …

Making the Tough Calls When Building Your Dream Team Read More »

Navigating the Complexities of Multi-Location Dental Practice Management

Leave a Comment / Dental Practice Systems, Make Your Mark, Start Up Practices / By Cindy Mark

Expanding a dental practice to multiple locations offers exciting opportunities, from increased visibility to a broader patient base. However, this growth also brings unique challenges that require strategic oversight and careful coordination. Success hinges on maintaining consistency, adapting to local needs, and leveraging technology. Here’s how to effectively manage and scale multi-location dental practices. Centralized …

Navigating the Complexities of Multi-Location Dental Practice Management Read More »

Delivering the WOW Factor in Your Dental Practice

Leave a Comment / Dental Practice Systems, Make Your Mark / By Cindy Mark

In today’s competitive dental landscape, offering excellent clinical care is no longer enough. To truly stand out and build a thriving, loyal patient base, practices must go beyond expectations and deliver a “WOW” experience that keeps patients coming back and encourages them to spread the word. Here are five impactful strategies to elevate your patient …

Delivering the WOW Factor in Your Dental Practice Read More »

Perfecting the New Patient Phone Experience

Leave a Comment / Dental Practice Systems, Make Your Mark / By Cindy Mark

The initial phone call with a new patient is one of the most important touchpoints in a dental office. It sets the tone for the entire patient journey and can be the deciding factor in whether someone chooses your practice over another. In many cases, patients have already contacted other offices, so your goal is …

Perfecting the New Patient Phone Experience Read More »

Get our accountability guide and learn how to transform your dental practice & create lasting results