In a dental office it’s not only how you ask questions but the way that you respond to them as well that makes the difference in patients acceptance levels of their diagnosis. Once you start using these questions and responses you will see a marked difference in patient acceptance. Building trust with your patients comes …
One of the hottest topics in the dental world right now is staffing shortages. We know that we aren’t alone in this struggle right now, it is painful for almost every office though. The current shortages have allowed us to overlook some habits in team members that we may not realize are causing consequences in …
Millennials and Gen Z’s all seem to receive a bad reputation when spoken about as employees. Many of the complaints voiced by Office Managers and Owners about this group are that they are always looking for greener grass, they don’t have a good work ethic as they are always on their phones and they aren’t …
How do you know when it is time to bring a coach into your practice and what can they actually do to help? It’s a question many dentists will ask themselves repeatedly before actually doing something about it. It’s time to bring a coach into your office, when: You or your team feel scattered and …
