Before you change anything in your life, you will usually ponder the idea, ask other opinions, do some research and then make the final decision for change. The idea of change is challenging for most people, yet it comes from the feeling that you want a different result then you are currently experiencing. This is …
Very often the thought is that administrators are the least important role in a dental office and can be changed out with out much disruption. This statement is usually made by someone who doesn’t realize that the administrator is the ambassador of the office and is single handedly responsible for every patient’s first and last …
It seems like every business article out in the last few weeks is referring to the phenomenon of “quiet quitting.” Is this a real thing and does it apply to the dental industry? “Quiet quitting” has been around for years and has been given different names at different times. “Quiet quitting” is described as the …
Creating your dream team is possible, most dentists do a good job of hiring the right people, the problem usually is that there isn’t supportive coaching to create the dream team. Hiring a good team member isn’t enough, they need protocols, training plans, goals and a thoughtfully created culture to thrive. I have ten suggestions …
You keep thinking that your team is finally set, in a good place, your staffing worries are over and then you get the next resignation text/email/letter and the whole cycle starts again. The dental staffing crisis is far from over, although the increased salaries are bringing more people to the profession, it’s not nearly fast …
The state of dental staffing has not improved at all and has in fact gotten worse. Every office is so desperate for experienced dental staff that most offices are offering signing bonuses and hourly rates far beyond what could have been imagined even six months ago. If your office is dependent on one or two …
Does the thought of losing one key team member put you into a spin? Read More »
Hiring an associate for your practice is a process that comes with an elevated level of decisions, questions, and stress. That makes sense because a poor choice can ultimately cost you tens of thousands of dollars. A poor choice can overturn the productive, harmonious balance you and your team have cultivated over the years. A …
The Quest For the Perfect Associate Starts Here! Read More »
If you think it about most patients will mirror the behaviour that you and your team display in your practice. We teach our patients behaviour about time management, financial management and overall respect of a professional environment. If we were first to look at examples of teaching our patients about time management, we should address …
Many offices have huddles, some have tried huddles and found that they aren’t productive. Following a huddle format will help keep your days running smoothly. You can have your huddle each morning before the patients start or have them midday or the day before – the timing doesn’t actually matter. What does matter is that …
Now that we presently have a hold on how to live with COVID, at this time in our lives many offices are finding that they are at a crisis point. Most offices have had numerous staffing changes without the ability to train properly due to being short staffed, teams are unmotivated, unhappy and just plain …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
