It is always a difficult decision to let someone go, especially in today’s market where team members are hard to come by. My first choice is to always focus on training a team member to the best of their potential or perhaps even refocusing them to tasks that are better suited to their skill level. …
Someone Getting Dismissed Should Never Be Surprised Read More »
There is always a concern about patient acceptance when integrating a new dentist into an existing practice whether there are coming in as an associate or as a new owner. Part of the anxiety on the patient’s part comes from their regular dental anxiety and part comes from discomfort with change. Putting a plan in …
Tips for Integrating a New Dentist into a Practice Read More »
Bringing a dental team together can be very challenging especially in a culture where everyone is used to looking out for themselves first and foremost before thinking about the others on their team. As a leader, you will want to foster an environment where everyone feels supported and works collaboratively toward common goals. First, it …
Are You Feeling That There Are Too Many I’s on Your Team? Read More »
There is a definite oxymoron in the title of this blog. Hiring IS stressful, someone has given notice, or you have decided to change out a weak link on your team. Either of those scenarios are already stress-inducing. Finding the right person to fill the right position on your team is always a balance. The …
There seems to be many dental practices changing hands right now. As with anything in life there is a good way to have a practice transition and there is the way that is setting up the new owner for trouble with the team and patients right from the beginning. Here are some tips to ensure …
Every dentist knows that delivering excellent dentistry is stressful, most dentists will tell you though, that running a successful office is more stressful than the dentistry they deliver. Getting everything done in a day can be stressful or sometimes you end up handing off the running of your business to someone else without you really …
Your Communication Skills will set your Office Apart Read More »
Without realizing it there are many dentists right now who are shrinking the potential of their practice without even realizing it. If you think of the famous quote “Build it and they will come” it can mean many different things but in a dental office, it really sums up the solution to many different problems. …
Are You Unintentionally Shrinking Your Practice? Read More »
When I refer to a healthy practice, I am referring to a practice that has minimal politics, clarity for all team members, positivity throughout the day and a low turnover rate of team members. You can have a practice that follows every rule for success for production, cash flow, schedule success and patient retention but …
Few of us enjoy delivering a Performance Improvement Plan or can take the time for regular One-on-One meetings. In many offices, it is the task of the Office Manager or the Owner to complete these tasks. Performance Improvement Plans (PIPs) can be uncomfortable to deliver since their purpose is to point out the details of …
There are many tasks at the front desk for your administrators to be responsible for, it may seem like a simple task, yet the administrators are usually wearing or sharing multiple hats to accomplish what they do every day. The first question is, do you have enough team members at the front desk? There should …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
