There’s no role quite like that of the Office Manager. They’re the cornerstone of your practice, your in-house expert with deep knowledge that touches every area of the business. In fact, when it comes to the day-to-day workings of the office, they may even know more than you do. From human resources and dental software …
It’s human nature to make excuses when we fall short of our goals. We’ve been doing it since childhood, remember the classic “my dog ate my homework”? Excuses often persist into professional environments. You’ve likely heard them in your own office: “It’s cold season, people are calling in sick.” “I didn’t have time to handle …
There’s a common misconception that administrators hold the least important role in a dental office and can be replaced without causing much disruption. This belief often comes from individuals who don’t fully understand that the administrator is, in fact, the face of the practice; playing a crucial role in shaping every patient’s first and last …
The Administrator: our Office’s First and Lasting Impression Read More »
Many offices incorporate huddles into their daily routine. While some have found them ineffective, the key to success lies in following a structured format. A well-run huddle can help your day flow more smoothly, enhance communication, and proactively prevent issues. Timing and Purpose Huddles can take place either in the morning before patients arrive or …
Dental practices often encounter patients who exhibit anxiety about dental procedures, which can be challenging for both the patient and the dental team. Simultaneously, dental professionals themselves are not immune to stress, which can lead to burnout if not properly managed. Addressing mental health comprehensively involves implementing strategies to soothe anxious patients and create a …
Focusing on Mental Health for Anxious Patients and Team Burnout Read More »
Employee turnover isn’t just an inconvenience—it’s a recurring cycle that drains your practice’s resources, disrupts patient care, and creates instability within your team. While it’s natural for any business to experience some level of staff transition, frequent turnover in a dental practice can have far-reaching consequences. It’s not just about the effort of hiring someone …
The True Cost of High Turnover in Dental Practices Read More »
Finding and retaining the right team members has become one of the most significant challenges for dental practices. The demand for skilled professionals is high, but competition among practices is even higher. To stand out in today’s job market, hiring strategies must go beyond salary and benefits—you need to create an environment where candidates want …
This month we are offering a 3-part series on Team Building and culture in your practice. – This is the third and final article in the series of three. Every practice faces challenges—whether it’s high turnover, miscommunication, or a disruption in team dynamics. While these struggles can feel discouraging, they also present an opportunity for …
From Struggles to Strength: Reigniting Team Culture After Challenges – Part III Read More »
This month we are offering a 3-part series on Team Building and culture in your practice. – This is the second article in the series of three. The success of any dental practice relies heavily on its team, and engaged teams are built on clear expectations and shared accountability. Without a solid foundation, practices may …
Setting the Tone: Building Expectations and Accountability for Team Engagement Part II Read More »
This month we are offering a 3-part series on Team Building and culture in your practice. – This is the first article in the series of three. The new year offers more than just a chance to turn the calendar—it’s a valuable opportunity to reset, refocus, and reinvigorate the energy within your team. After navigating …
A New Year, A New Culture: Reigniting Team Camaraderie: Part I Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
