Most people are never comfortable talking about their personal finances and even less so asking others to talk about theirs. Treatment Coordinators and administrators spend their days speaking with others about finances and very often they are asking people to go outside their comfort zone for fees for dentistry that the patient may or may …
We all know that trained Dental Team members are still hard to find, the one area of your office where you can hire a team member who doesn’t have dental experience is on your admin team. This is a great option, especially, if you have the option to have a very patient team member train …
Is Your Admin Team Able To Describe An Appointment? Read More »
If you wake up stressed in the morning before you even start your day, it makes it very difficult to be excited throughout the day. Feeling like this too often, can lead to feeling burnt out. We don’t get burned out because of what we do. We get burned out because we forget why we …
Tips To Stop Stressing And Enjoy Your Day At Work Read More »
It is the time of year that many Practice Managers and Owners are contemplating adding a new dental grad into their office mix. Integrating new dental grads into your practice can be an exciting and rewarding experience for both the practice and the grad themselves. However, it requires careful planning and a well-executed onboarding process …
The new patient call experience in a dental office is crucial in establishing a strong relationship with potential patients. Likely patients have called other offices first and you want to ensure that this is the last call they make. A pleasant and professional interaction can set the tone for the patient’s entire experience with the …
Your dental office is an essential aspect of your brand, and it reflects your practice identity, values and reputation. The design, layout and ambiance of your dental office speak to the patient’s experience and trustworthiness. Therefore, it is crucial to ensure that your dental office aligns with your brand message, vision and goals. The first …
There is always a concern about patient acceptance when integrating a new dentist into an existing practice whether there are coming in as an associate or as a new owner. Part of the anxiety on the patient’s part comes from their regular dental anxiety and part comes from discomfort with change. Putting a plan in …
Tips for Integrating a New Dentist into a Practice Read More »
If you’re shelling out thousands of dollars on advertising, you expect it to yield results. After all, what’s the point of paying for 1000 clicks that go to your website if none of them convert into patients sitting in your chair? It’s not just a waste of money, it’s a problem that needs to be …
Fine-tune Your Dental Advertising Campaigns With Dedicated Landing Pages Read More »
Bringing a dental team together can be very challenging especially in a culture where everyone is used to looking out for themselves first and foremost before thinking about the others on their team. As a leader, you will want to foster an environment where everyone feels supported and works collaboratively toward common goals. First, it …
Are You Feeling That There Are Too Many I’s on Your Team? Read More »
No matter how quickly your practice grows you always need to be attracting and welcoming new patients into your office. You need to remember that there is a finite amount of work to be completed in each patient’s mouth so having new patients is essential to continuous growth in your office. The art of attracting …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
