Make Your Mark Archives - Page 2 of 24

Optimizing New Patient Onboarding for a Seamless First Visit

First impressions are powerful, and in dentistry, they set the tone for the entire patient-provider relationship. When new patients step into your practice, their experience should reflect an organized, welcoming environment where they feel comfortable, informed, and valued. An effective onboarding process not only helps patients navigate their initial visit but also builds a foundation …

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Digital Security in Dental Practices

Dental practices rely more than ever on technology to manage patient records, streamline appointments, and improve overall efficiency. However, with the increased convenience of digital records comes the heightened responsibility of protecting sensitive patient data. Cybersecurity threats are becoming more sophisticated, and healthcare providers, including dental practices, are prime targets for data breaches. Safeguarding patient …

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Strategies to Simplify Claims in an Assignment Office

Leave a Comment / Dental Practice Systems, Finance, Make Your Mark / By Cindy Mark

Navigating the complexities of dental insurance can be one of the biggest administrative hurdles for dental practices, especially in today’s ever-evolving insurance landscape. The billing and claims process can be time-consuming, frustrating, and often riddled with complications that can disrupt cash flow and patient satisfaction. Yet, with a proactive approach and a few strategic adjustments, …

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Enhancing Patient Retention Through Post-Treatment Follow-Up

Leave a Comment / Dental Practice Systems, Make Your Mark, Uncategorised / By Cindy Mark

Patient retention is fundamental to a successful dental practice. While first impressions matter, the ongoing relationship you build with patients after their initial visit plays an equally important role in their decision to return. One of the most effective ways to foster this relationship is through consistent, thoughtful post-treatment follow-up. In reaching out after procedures, …

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Good Days Don’t Just Happen…They Are Created

Leave a Comment / Leadership, Make Your Mark, Strategic Planning / By Cindy Mark

Have you ever ended a workday thinking, “This could have been easier, smoother, and less stressful”? Good days at the dental office don’t just happen by accident. They aren’t simply a result of all your happy, relaxed patients conveniently showing up on one day while the anxious, grumpy ones visit another. Great days are built …

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Your Practice MVP… And It’s Not Who You Think…

Leave a Comment / Leadership, Make Your Mark, Team Building/Culture / By Cindy Mark

In a successful dental practice, every team member plays an essential role. Having no weak links is the very definition of a great team. However, there’s one crucial member that often goes unnoticed and, more often than not, is completely underutilized: your Dental Practice Software (DPS). The reality is that, for many practices, DPS is …

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From Good to Great in Six Simple Steps

Leave a Comment / Leadership, Make Your Mark / By Cindy Mark

If you’re honest about your dental practice, you’d likely describe it as something good—delivering the greatest care for and to your patients. But here’s the imbalance: you want your office to be great, not just good. The goal is to provide an exceptional patient experience across all touchpoints, not just in clinical care but across …

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How Do your Accounts Receivable Line up?

Leave a Comment / Dental Practice Systems, Finance, Make Your Mark / By Cindy Mark

In many dental offices, Accounts Receivable (A/R) can feel like a garden: well-tended, they remain manageable and even enjoyable. But… When neglected, they quickly become overgrown and difficult to control. A/R management is about much more than just collecting outstanding balances—it requires careful attention to various aspects of your practice’s finances. Without the right systems …

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Managing Patient Cancellations

Leave a Comment / Dental Practice Systems, Make Your Mark, Strategic Planning / By Cindy Mark

Patient cancellations can become extremely problematic in the dental office. While occasional cancellations may be the norm, many offices usually experience an explosion of cancellations in the fall due to school viruses and unexpected changes in people’s schedules. Unfortunately, cancellations can sometimes leave you with very few options to recover from them in most practices. …

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Treatment Coordination: Essential Strategies for Seamless Care

Leave a Comment / Dental Practice Systems, Make Your Mark, Strategic Planning / By Cindy Mark

Treatment Coordination: Essential Strategies for Seamless Care In the modern landscape of dentistry, effective treatment coordination is crucial for delivering comprehensive, patient-centered care. This multifaceted approach involves orchestrating various elements of dental treatment to enhance patient outcomes, satisfaction, and overall health. By understanding and implementing effective dental treatment coordination, practices can significantly improve both the …

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