Make Your Mark

Are You Unintentionally Providing Free Treatment?

You may not realize it, but you could be delivering crowns at no profit, essentially for free. If it takes four hygiene visits of reminders before a patient finally agrees to a crown, the reality is that the time invested by you, your hygienists, and your administrative team often exceeds the value of the procedure. …

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The Five Pillars of your Practice Foundation

When evaluating our practices, it’s easy to get lost in the small details and overlook the broader picture. Taking time to assess the Five Pillars of your Practice Foundation: Production, Cash Flow Metrics, Schedule Success, Patient Retention, and Growth & Treatment Planning, can shift your perspective and help clarify your next steps. Production is often …

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The Art of Attracting New Patients

No matter how quickly your practice is growing, consistently attracting and welcoming new patients is essential. Every patient has a finite amount of treatment needed over time, so maintaining a steady flow of new patients is key to ongoing growth. Traditionally, about 65% of new patients come from internal referrals and 35% from external sources. …

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Growing Your Patient Base Without Breaking the Bank

In today’s competitive dental landscape, there are more dentists than ever before, yet only about half the population visits a dentist regularly. While there’s no magic button to instantly boost your patient numbers, there are effective, low-cost strategies that can help grow your patient base without exhausting your marketing budget. Remember: Marketing Starts with the …

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Effective Strategies for Reconnecting with Lapsed Patients

When you review your list of outstanding patients, do you find yourself wondering why so many names never make it onto the schedule or why your calls and messages go unanswered? You’re not alone. Many practices face the same challenge. First, it’s important to understand what’s realistic when it comes to patient retention. The industry …

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Are you up to date with your Patient Digital Communications?

For many years most dental offices have been using some form of digital communication for connecting with their patients. The issue I very often find in offices is that the system is not being used effectively to support patient needs and office protocols. Most offices have dipped their toes into the systems but have not …

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Making the Tough Calls When Building Your Dream Team

Many dental offices today are facing higher-than-expected staff turnover. Sometimes it’s because team members chase higher pay elsewhere, seek better work-life balance, or simply don’t meet expectations once hired. In other cases, decisions are made hastily out of urgency rather than fit. Whatever the reason, assembling your ideal team begins with making thoughtful, intentional decisions, …

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Navigating the Complexities of Multi-Location Dental Practice Management

Expanding a dental practice to multiple locations offers exciting opportunities, from increased visibility to a broader patient base. However, this growth also brings unique challenges that require strategic oversight and careful coordination. Success hinges on maintaining consistency, adapting to local needs, and leveraging technology. Here’s how to effectively manage and scale multi-location dental practices. Centralized …

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Delivering the WOW Factor in Your Dental Practice

In today’s competitive dental landscape, offering excellent clinical care is no longer enough. To truly stand out and build a thriving, loyal patient base, practices must go beyond expectations and deliver a “WOW” experience that keeps patients coming back and encourages them to spread the word. Here are five impactful strategies to elevate your patient …

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Get our accountability guide and learn how to transform your dental practice & create lasting results

Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!