Bringing a dental team together can be challenging, especially in a culture where people instinctively prioritize their own needs before considering the needs of the group. As a leader, your goal is to create an environment where team members feel supported, aligned, and committed to working collaboratively toward shared goals. Start by setting clear expectations …
Are You Feeling Like There Are Too Many “I’s” On Your Team? Read More »
Operating rooms and surgeons are well known for their strict use of protocols and checklists—tools designed to ensure that no important detail is missed and that every task is completed safely and confidently. In dentistry, we must adopt the same level of commitment to these systems to maintain high standards within our practices and in …
Every dentist knows that delivering excellent clinical care can be stressful. But most will also admit that running a successful practice often brings even more stress than the dentistry itself. Managing the day-to-day responsibilities can feel overwhelming, and sometimes it’s easier to hand off operations to someone else, even if it leaves you feeling disconnected …
Your Communication Skills Will Set Your Office Apart Read More »
You may not realize it, but you could be delivering crowns at no profit, essentially for free. If it takes four hygiene visits of reminders before a patient finally agrees to a crown, the reality is that the time invested by you, your hygienists, and your administrative team often exceeds the value of the procedure. …
Are You Unintentionally Providing Free Treatment? Read More »
When evaluating our practices, it’s easy to get lost in the small details and overlook the broader picture. Taking time to assess the Five Pillars of your Practice Foundation: Production, Cash Flow Metrics, Schedule Success, Patient Retention, and Growth & Treatment Planning, can shift your perspective and help clarify your next steps. Production is often …
No matter how quickly your practice is growing, consistently attracting and welcoming new patients is essential. Every patient has a finite amount of treatment needed over time, so maintaining a steady flow of new patients is key to ongoing growth. Traditionally, about 65% of new patients come from internal referrals and 35% from external sources. …
In today’s competitive dental landscape, there are more dentists than ever before, yet only about half the population visits a dentist regularly. While there’s no magic button to instantly boost your patient numbers, there are effective, low-cost strategies that can help grow your patient base without exhausting your marketing budget. Remember: Marketing Starts with the …
Growing Your Patient Base Without Breaking the Bank Read More »
When you review your list of outstanding patients, do you find yourself wondering why so many names never make it onto the schedule or why your calls and messages go unanswered? You’re not alone. Many practices face the same challenge. First, it’s important to understand what’s realistic when it comes to patient retention. The industry …
Effective Strategies for Reconnecting with Lapsed Patients Read More »
Clear and consistent communication can be a challenge in many dental offices. Finding time for daily meetings may be difficult due to staggered start times or lunch schedules, but even ten to twenty minutes each day can make a big difference. Holding these meetings, whether at the start of the day or the day before, …
For many years most dental offices have been using some form of digital communication for connecting with their patients. The issue I very often find in offices is that the system is not being used effectively to support patient needs and office protocols. Most offices have dipped their toes into the systems but have not …
Are you up to date with your Patient Digital Communications? Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
