Have you ever thought of everything your Office Manager (OM) needs to be THE expert on in your office? This extensive list would include: human resources dental software clinical knowledge treatment coordination hygiene coordination customer service metrics marketing leadership accounts receivable budget balancing payroll IT problem solving AND…. be a moving force in setting goals …
This week I am veering from my usual path with my blog and talking about an upsetting “trend” that I am seeing in dental offices everywhere right now. The mental state of dental team members everywhere is unfortunately one of stress and anxiety. Every office is trying to find team members from a currently non-existent …
When I support practices, I usually meld together many different management theories to come up with a plan that will be customized for every office. The Rule of Thirds is a rule often used in photography but aptly applies to one theory of management that I heartily support (adapted from Patrick Lencioni). Every team can …
Using the Rule of Thirds to Change Your Practice’s Culture Read More »
With all the extra time I have had on my hands lately, I have been thinking, “how we are going to restart the Dental Industry and more precisely our practices in a way that will be two steps forward instead of many steps backward” once the COVID crisis is over. At the same time, I …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
