In the dental practice setting, establishing authority is vital for ensuring a smooth and efficient operation. However, true authority goes beyond merely asserting power; it involves building trust and credibility among both staff and patients. As a seasoned dental coach, I’ve come to recognize that creating authority in the workplace is not about dominance but …
In the realm of dentistry, fostering strong patient relationships is not only crucial for practice success but also for ensuring optimal oral health outcomes. One essential concept that dental professionals should embrace is what has been a key element inside the entrepreneurial space for years, which is the ‘Know, Like, Trust’ factor. By understanding and …
Unveiling the Power of the ‘Know, Like, Trust’ Factor Read More »
It seems that many offices are dealing with staff turnover at a rate that is higher than expected. Sometimes this is due to the team member running after the next dentist who is willing to pay more, lifestyle choices for their schedule or it can mean that a person interviewed better than they performed. Sometimes …
Making the Difficult Decisions when Creating your Dream Team Read More »
An effective and productive morning huddle is an important function to ensure that the day runs smoothly and efficiently. It seems that the dental world is very torn on this necessary function. If the huddle is productive with minimal personal social discussion, then any payment for the team for this time is worthwhile, you will …
We all know that trained Dental Team members are still hard to find, the one area of your office where you can hire a team member who doesn’t have dental experience is on your admin team. This is a great option, especially, if you have the option to have a very patient team member train …
Is Your Admin Team Able To Describe An Appointment? Read More »
If you wake up stressed in the morning before you even start your day, it makes it very difficult to be excited throughout the day. Feeling like this too often, can lead to feeling burnt out. We don’t get burned out because of what we do. We get burned out because we forget why we …
Tips To Stop Stressing And Enjoy Your Day At Work Read More »
It is the time of year that many Practice Managers and Owners are contemplating adding a new dental grad into their office mix. Integrating new dental grads into your practice can be an exciting and rewarding experience for both the practice and the grad themselves. However, it requires careful planning and a well-executed onboarding process …
It is always a difficult decision to let someone go, especially in today’s market where team members are hard to come by. My first choice is to always focus on training a team member to the best of their potential or perhaps even refocusing them to tasks that are better suited to their skill level. …
Someone Getting Dismissed Should Never Be Surprised Read More »
There is always a concern about patient acceptance when integrating a new dentist into an existing practice whether there are coming in as an associate or as a new owner. Part of the anxiety on the patient’s part comes from their regular dental anxiety and part comes from discomfort with change. Putting a plan in …
Tips for Integrating a New Dentist into a Practice Read More »
Bringing a dental team together can be very challenging especially in a culture where everyone is used to looking out for themselves first and foremost before thinking about the others on their team. As a leader, you will want to foster an environment where everyone feels supported and works collaboratively toward common goals. First, it …
Are You Feeling That There Are Too Many I’s on Your Team? Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
