Bringing a dental team together can be very challenging especially in a culture where everyone is used to looking out for themselves first and foremost before thinking about the others on their team. As a leader, you will want to foster an environment where everyone feels supported and works collaboratively toward common goals. First, it …
Are You Feeling That There Are Too Many I’s on Your Team? Read More »
Many people make resolutions for a New Year when they are reflecting on the previous year for changes they want to see in their lives. It takes a lot of effort and focus to achieve goals. It is a constant and consistent effort to change, and many people feel that they are defeated when they …
Every dentist knows that delivering excellent dentistry is stressful, most dentists will tell you though, that running a successful office is more stressful than the dentistry they deliver. Getting everything done in a day can be stressful or sometimes you end up handing off the running of your business to someone else without you really …
Your Communication Skills will set your Office Apart Read More »
Without realizing it there are many dentists right now who are shrinking the potential of their practice without even realizing it. If you think of the famous quote “Build it and they will come” it can mean many different things but in a dental office, it really sums up the solution to many different problems. …
Are You Unintentionally Shrinking Your Practice? Read More »
Few of us enjoy delivering a Performance Improvement Plan or can take the time for regular One-on-One meetings. In many offices, it is the task of the Office Manager or the Owner to complete these tasks. Performance Improvement Plans (PIPs) can be uncomfortable to deliver since their purpose is to point out the details of …
When reviewing our practices, we often get caught up in focusing on the little details. We can easily forget to take an overall inventory of our progress with the Five Pillars of our Practice Foundation. Turning your attention to the five systems; Production, Cash Flow Metrics, Schedule Success, Patient Retention, and Growth and Treatment Planning, …
No one can deny that there are more Dental Offices in Ontario than there ever have been in the past. We can no longer overlook or be complacent about the basics and still think that our practices will survive. Every office (even the ones who think they don’t need to) need to focus on key …
Very often the thought is that administrators are the least important role in a dental office and can be changed out with out much disruption. This statement is usually made by someone who doesn’t realize that the administrator is the ambassador of the office and is single handedly responsible for every patient’s first and last …
It seems like every business article out in the last few weeks is referring to the phenomenon of “quiet quitting.” Is this a real thing and does it apply to the dental industry? “Quiet quitting” has been around for years and has been given different names at different times. “Quiet quitting” is described as the …
There isn’t another position like it in your office. The person who fills it is THE expert, carrying a wealth of knowledge that spans the entire practice. They’re able to tap into that knowledge at any given moment. In some areas of your practice, they may even know more than you. We’re talking about your …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
