When evaluating our practices, it’s easy to get lost in the small details and overlook the broader picture. Taking time to assess the Five Pillars of your Practice Foundation: Production, Cash Flow Metrics, Schedule Success, Patient Retention, and Growth & Treatment Planning, can shift your perspective and help clarify your next steps. Production is often …
Clear and consistent communication can be a challenge in many dental offices. Finding time for daily meetings may be difficult due to staggered start times or lunch schedules, but even ten to twenty minutes each day can make a big difference. Holding these meetings, whether at the start of the day or the day before, …
Many dental offices today are facing higher-than-expected staff turnover. Sometimes it’s because team members chase higher pay elsewhere, seek better work-life balance, or simply don’t meet expectations once hired. In other cases, decisions are made hastily out of urgency rather than fit. Whatever the reason, assembling your ideal team begins with making thoughtful, intentional decisions, …
Making the Tough Calls When Building Your Dream Team Read More »
Many offices today are facing a common challenge: unmotivated teams, low morale, and a general sense of burnout. Frequent staffing changes, rushed training, and constant pressure to “just get through the day” can take a serious toll. It’s time to get back to the basics. These tips may seem straightforward but it’s not enough to …
Simple & Effective Ways to Keep Your Team Motivated Read More »
How do you know it’s time to bring a coach into your practice? And what exactly can a coach do to help? These are questions many dentists ask themselves long before they take action. But if you’re reading this, there’s a good chance you’re already feeling the need for change. Here are some clear signs …
There’s no role quite like that of the Office Manager. They’re the cornerstone of your practice, your in-house expert with deep knowledge that touches every area of the business. In fact, when it comes to the day-to-day workings of the office, they may even know more than you do. From human resources and dental software …
It’s human nature to make excuses when we fall short of our goals. We’ve been doing it since childhood, remember the classic “my dog ate my homework”? Excuses often persist into professional environments. You’ve likely heard them in your own office: “It’s cold season, people are calling in sick.” “I didn’t have time to handle …
No plan is set in stone. Our rapidly shifting world reminds us that even the most detailed goals can change in an instant. That old saying, “The best-laid plans of mice and men often go awry,” has become more relevant than ever. Still, despite uncertainty, planning remains essential. Whether you’ve hit a roadblock or are …
It’s a common scenario in every dental office: you deliver a clear, compelling treatment presentation, the patient seems receptive, but then leaves without booking an appointment. You’re left wondering what went wrong and where the breakdown occurred. The key to preventing these situations lies in clear, consistent communication, ensuring that treatment plans don’t remain incomplete …
Is a Communication Breakdown Hurting Your Treatment Acceptance Read More »
Many offices incorporate huddles into their daily routine. While some have found them ineffective, the key to success lies in following a structured format. A well-run huddle can help your day flow more smoothly, enhance communication, and proactively prevent issues. Timing and Purpose Huddles can take place either in the morning before patients arrive or …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
