You probably don’t realize it, but you may be delivering crowns for free. If it has taken four hygiene appointments to remind a patient that a crown needs to be completed before they agree to treatment, I’m quite certain that at this point, you are giving away the crown for free. Monetizing the amount of …
Are You Unintentionally Providing Free Treatment? Read More »
It seems that everyone in the industry is talking about staffing and salaries STILL. This topic and problem aren’t going away for anyone, many offices have become revolving doors of staff leaving because the office up the street is offering a higher hourly wage to just have a team in place to run the day. …
In the past, many dentists only thought about their overall expenses once a year when they had an annual review with their accountant. With so many changes in the industry during the last two years most dentists need to have a better idea of their monthly expenses and if necessary, have some tools to make …
Many offices find that Accounts Receivable are like a garden, if you tend them regularly, they are a pleasure, if you leave them untended, they become a jungle. Accounts Receivable (A/R) does not refer to just collection of monies for outstanding accounts although that does cover a fair bit of it. To ensure that your …
8 Ways to Clean Up Your Practice’s Accounts Receivables Read More »
When I speak with a prospective new client, the conversation inevitably comes down to what is the Return on Investment (ROI) for having coaching for the office. The response relies on a few different components. The first point to consider, is there are three levels of offerings in my coaching programs and each has a …
What is the ROI of Hiring a Dental Practice Coach? Read More »
Almost every dental office makes this one mistake. They put pressure on their team to pre-appoint 100% of their hygiene patients, some offices even track and post this statistic in their back office for all to see and make it a competition. There is just one problem with this, it is a sure way to …
Why Pre-appointing Hygiene Patients Is Costing You Money…and How to Fix It! Read More »
When I start working with a new client, I am often approached for my opinion about a “problem” team member who the owner or manager think the office would be better off without. My first choice is always to try to train an existing employee rather than replace them. The cold, hard fact is that …
It’s great that you have settled into a routine and practicing seems more comfortable. You know that when you meet with your accountant this year the news may not be great, but you can change that NOW if you want to. Expenses throughout the office have risen post COVID shutdown. Industry norms for these expenses …
If it seems like every system needs adjusting since you have returned to work, you are probably correct. One of these systems is probably the least thought about system in every dental practice I visit. Balancing your hygiene supply and patient demand is a system that should be adjusted every quarter in a practice by …
Calculating Your Practice’s Hygiene Demand & Supply Read More »
You have officially made it through the first month in your next normal. How did it feel? Is it getting more comfortable? Do you feel like you still have a mask on when you leave the office? You and your team have safely made it through the first month. Your room turn over time has …
Ask Yourself These Questions to Improve Your Bottom Line Read More »
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
