Dental Practice Systems

Balancing Act: How to Manage Last-Minute Cancellations in Your Hygiene Schedule

Managing a dental practice involves a multitude of tasks, and one of the most challenging is dealing with last-minute cancellations in your hygiene schedule. These sudden gaps not only result in lost revenue but can also disturb the workflow of your practice. Here’s a step-by-step guide on effectively managing these inevitable but disruptive occurrences. 1. …

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Building Trust for Successful Treatment Acceptance: A Step-by-Step Guide

Building trust with patients is an essential component of successful Treatment Acceptance in dental practice. This trust must be cultivated carefully and consciously. Here’s a step-by-step guide to achieving this crucial element of dental practice success. Continuing on with the theme from last week’s article on how to effectively communicate and educate patients, here are …

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Patient Communication and Education Techniques

Effective communication and patient education are crucial aspects of running a successful dental practice. Dentists and dental professionals need to communicate clearly and empathetically with their patients to build trust and ensure they understand their oral health conditions and treatment options.We’ve been discussing this theme a lot lately and fro different angels, however this is …

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Successfully Measuring and Tracking Operational Effectiveness

Running your successful dental practice requires more than just excellent clinical skills and patient care. To thrive in a competitive landscape and deliver high-quality services efficiently, dentists and dental offices must prioritize measuring and tracking operational effectiveness.  By doing so, you can gain valuable insights, make informed decisions, and continuously improve your practice’s overall performance.  …

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Unveiling the Power of the ‘Know, Like, Trust’ Factor

In the realm of dentistry, fostering strong patient relationships is not only crucial for practice success but also for ensuring optimal oral health outcomes. One essential concept that dental professionals should embrace is what has been a key element inside the entrepreneurial space for years, which is the ‘Know, Like, Trust’ factor.  By understanding and …

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Transforming Patient Complaints into Positive Experiences

Ensuring patient satisfaction is paramount in dentistry, but occasionally, expectations may not align due to various factors. Whether it’s a flaw in the system or a patient’s perception, effectively managing and responding to complaints is crucial for a positive outcome.  Although most of our energy may be spent on a small percentage of our patients …

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Dental Practice Marketing: Strategies for Attracting New Patients

In today’s competitive business landscape, marketing has become crucial to any successful business, even a dental practice. By using dental practice marketing strategies effectively, you can attract new patients, build your reputation, and grow your practice. It is best to educate yourself and then work with a Canadian marketing company that specializes in Dental Clients. …

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Has your Hygiene Department Evolved?

Very often hygiene departments are forgotten in a dental office, the hygienists provide care and if there isn’t a problem with open time most offices feel that their department is performing well. There is a lot more to ensuring that your hygiene department is performing well then just looking at open time. You will  want …

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Are you up to date with your Patient Digital Communications?

For many years most dental offices have been using some form of digital communication for connecting with their patients. The issue I very often find in offices is that the system is not being used effectively to support patient needs and office protocols. Most offices have dipped their toes into the systems but have not …

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Perfecting A New Patient Call Experience

The new patient call experience in a dental office is crucial in establishing a strong relationship with potential patients. Likely patients have called other offices first and you want to ensure that this is the last call they make. A pleasant and professional interaction can set the tone for the patient’s entire experience with the …

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Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!