David Letterman is known for many things, his sense of humour, his talk show and his Top Ten Lists. The lists made everyone laugh yet they also make you think about some of the more uncomfortable scenarios in our lives. Many people are happy to share what they see are the “Secrets” of their success …
Many offices waffle on the idea as to whether to have bonus/incentive plans for their teams. Do these plans actually incentivize the team successfully or do they become a way for making up for lower than average wages? With wages climbing through the roof currently because of a lack of trained applicants, many dental offices …
Implementing new systems in your practice isn’t always easy, very often team members sometimes will balk at change. It is always best practice to engage the team in some productive brainstorming when considering new systems. This will help everyone feel a part of the process and will also work toward getting everyone on the same …
Step by Step Process for Introducing New Systems to Your Team Read More »
You have exactly one chance to get everything perfect when a new patient connects with your office. If there is even one perceived slip-up on the office’s part, the patient could very easily decide that you aren’t the office for them. You can’t be everywhere in your office at once, it is best to set …
There is a consistent pain point among many dental practices right now which is attracting and keeping new team members. One part of the equation is that wages have skyrocketed, and many good team members have changed teams because their owners were not prepared to meet market-level wages. The other reason that there has been …
Tips for Successfully Onboarding a New Team Member Read More »
Having team meetings is one important office function that seemed to go by the wayside in many offices during the pandemic due to concerns for physical distancing. Team meetings should be important and productive. If run effectively, they are a great method of communication for your team, especially when trying to institute change. To keep …
If you were being completely honest with yourself about your dental practice, you would likely rate your office as being a good office who delivers great care to patients. There is an imbalance in that statement in that you want to be a great office delivering great care to your patients. Here are some suggestions …
There is a definite lightness in the air now that we are in Stage 3, offices are back on their regular summer schedules, dentists and team are taking vacations and it seems that everyone is finally taking time to recharge. Recharging is not only for your body, but it is also a good time to …
Recharge and Plan for September: Proactive versus Reactive Leadership Read More »
Humans are all social beings whether they are introverts or extroverts. For the last sixteen months, we have all been deprived of most physical social connections. Social connection from seeing people at work or in the grocery store doesn’t prompt bonding with your team. In a team environment, there needs to be a balance of …
Have you ever thought that your day could have been easier and run more smoothly? A good day doesn’t just happen, it isn’t because all of your happy and relaxed patients come in one day and all of your anxious and grumpy patients come in another. Planning your schedule takes a calculated effort, offices who …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
