Cindy Mark, Author at Bench Mark

Thriving in Dentistry: Five Easy Ways to Strengthen Your Practice

It’s undeniable that the number of dental offices in Ontario is higher than ever before. In this increasingly competitive environment, relying on the basics and expecting your practice to thrive is no longer enough. Every dental office, regardless of their current success, must focus on key strategies to ensure continued growth and sustainability. 1. Strengthen …

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Consistent Verbiage: Why Unified Communication Builds Confidence in Uncertain Times

[NOTE]: This month we are offering a 4-part series on “economy proofing” your practice.. This is the fourth and final article in the series. While in economically challenging times, patients will come into your practice with more questions, concerns, and hesitation than usual. How your team and nonverbally can either build trust or introduce doubt. …

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Customer-Friendly Payment Protocols: Making Dentistry Accessible Without Compromising Profitability

Leave a Comment / Dental Practice Systems, Make Your Mark / By Cindy Mark

[NOTE]: This month we are offering a 4-part series on “economy proofing” your practice.. This is the third article in the series. When the economy tightens, patients become more cautious about discretionary spending — including and especially dental care. But… Oral health isn’t optional, and your practice can’t afford to see a decline in treatment …

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Treatment Coordination and Follow-Up: Systems That Sustain Success

Leave a Comment / Dental Practice Systems, Make Your Mark / By Cindy Mark

[NOTE]: This month we are offering a 4-part series on “economy proofing” your practice.. This is the second article in the series. In any economic environment, treatment coordination and follow-up are vital. But when financial pressures rise—on both the practice and the patient—these systems become the difference between a practice that weathers the storm and …

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Providing Stability for Your Team During Economic Uncertainty

Leave a Comment / Dental Practice Systems, Finance, Make Your Mark / By Cindy Mark

[NOTE]: This month we are offering a 4-part series on “economy proofing” your practice.. This is the first article in the series. In an ever-changing economic landscape, one of the greatest assets a dental practice can preserve is its team. During times of financial uncertainty, it’s not just patients who feel the pressure—your staff does …

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Elevating Hygiene Coordination

Leave a Comment / Dental Practice Systems, Make Your Mark, Strategic Planning / By Cindy Mark

[NOTE]: This month we are offering a 4-part series on moving your organization from ordinary to extraordinary.. This is the final article in the series. Hygiene coordination is a critical component of dental practice operations, impacting not only the health outcomes of patients but also their overall satisfaction with the practice. Efficient and effective hygiene …

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Excellence in Treatment Coordination

Leave a Comment / Make Your Mark, Strategic Planning / By Cindy Mark

This month we are offering a 4-part series on moving your organization from ordinary to extraordinary.. This is the third article in the series. Effective treatment coordination is pivotal in transforming a dental practice from ordinary to extraordinary. It not only streamlines the process of dental care but also enhances patient understanding, acceptance, and satisfaction …

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Transforming New Patient Visits into Extraordinary First Impressions

Leave a Comment / Dental Practice Systems, Make Your Mark, Strategic Planning / By Cindy Mark

This month we are offering a 4-part series on moving your organization from ordinary to extraordinary.. This is the second article in the series. First impressions are crucial in any business, and in the dental industry, they are often the deciding factor in whether a new patient becomes a regular. An extraordinary first visit can …

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Elevating Your Dental Practice from Ordinary to Extraordinary

Leave a Comment / Dental Practice Systems, Make Your Mark, Strategic Planning / By Cindy Mark

This month we are offering a 4-part series on moving your organization from ordinary to extraordinary.. This is the first article in the series. In today’s competitive dental market, differentiating your practice from others is key to attracting and retaining patients. This transformation from ordinary to extraordinary doesn’t just enhance patient satisfaction; it sets a …

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Data-Driven Business Decisions in Dental Practice Management

Leave a Comment / Leadership, Make Your Mark, Strategic Planning / By Cindy Mark

In an era where information is plentiful and readily accessible, making business decisions based on intuition alone is no longer sufficient. Dental practices, like any other business, benefit significantly from a data-driven approach. Utilizing empirical data to guide decisions can lead to improved operational efficiency, higher patient satisfaction, and increased profitability. The Role of Data …

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Cindy Mark

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