This is the time of year when many practice owners and managers begin considering adding a new dental graduate to their team. Bringing a new grad into your practice can be both exciting and rewarding, but it requires thoughtful planning and a well-structured onboarding process to ensure a smooth and successful transition.
Below are some practical tips for effectively integrating a new dental graduate into your practice:
Set Clear Expectations
From the outset, provide your new hire with a detailed job description outlining their duties, responsibilities, and any applicable performance metrics. Clearly communicate office policies regarding sick days, vacation time, and practice protocols so they understand what is expected of them.
Assign a Mentor
Designate the practice owner or an experienced dentist as a mentor. This individual will be a key resource for the new grad, offering guidance, support, and regular feedback. The mentor should have strong communication skills and be willing to review new patient exams and periodically audit treatments. Pairing the new grad with an experienced dental assistant can also help ease their transition.
Provide Comprehensive Training
Ensure the new grad receives thorough training in all practice systems, including software, technology, and equipment. A solid foundation in these areas sets the stage for success and confidence.
Schedule Regular Check-Ins
During the first few months, schedule frequent check-ins with the practice manager. These meetings help ensure the team is providing adequate support, allow progress toward goals to be monitored, and give both parties a chance to make adjustments as needed. Foster open communication by encouraging the new grad to ask questions, offer feedback, and share their observations. This helps build a welcoming, inclusive culture.
Be Patient and Set Realistic Expectations
Onboarding a new grad can be stressful for the team, patients, and the graduate themselves. Skill development varies widely among new dentists, so patience is essential. Acknowledge that growth takes time and avoid setting unrealistic expectations.
Introduce the New Grad to Patients
Let patients know that a new associate has joined the practice. Many offices hesitate to highlight that a dentist is a recent grad, but a positive introduction boosts patient confidence. For example:
“Dr. __________ will be doing your recall exam today. They’re new to our practice, and we think they’re wonderful, great with patients, very gentle, and a fantastic addition to our team.”
Allow Extra Appointment Time
In the beginning, build additional time into their schedule. New grads typically take longer with patient communication and treatment. Avoid booking their days too tightly, as this can create unnecessary stress for everyone.
Celebrate Milestones
Recognize achievements, large or small, whether it’s reaching a performance goal or handling a challenging patient successfully. Celebrating these moments helps boost confidence and supports continued growth.
Bringing a new dentist into your practice is never a simple decision, regardless of their experience level. Investing time in proper onboarding, for both the new grad and your team—will lead to a more positive and successful integration for all involved.
