February 2026

Reducing Patient Cancellations and Protecting Your Schedule

Patient cancellations can be extremely disruptive in a dental practice. While occasional cancellations are expected, many offices are experiencing an increasing volume of last-minute changes that significantly impact productivity and revenue. To effectively manage unavoidable cancellations, it is critical that your existing systems are fully implemented and working efficiently. The primary goal is to ensure …

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Making Responsible Decisions About Expenses

Leave a Comment / Dental Practice Systems, Finance, Make Your Mark / By Cindy Mark

In the past, many dentists reviewed their expenses only once a year during their annual meeting with an accountant. However, with the significant changes the dental industry has experienced over the last two years, it’s more important than ever for dentists to understand their expenses on a monthly basis and to have tools in place …

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The Hidden Backbone of Your Practice: Empowering the Office Manager

Leave a Comment / Make Your Mark, Team Building/Culture / By Cindy Mark

Have you ever considered the sheer volume of expertise your Office Manager (OM) must maintain to truly be the go-to specialist in your practice? Their role spans human resources, dental software proficiency, clinical understanding, treatment and hygiene coordination, customer service, analytics, marketing, leadership, accounts receivable, budgeting, payroll, IT troubleshooting and they’re still expected to help …

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