February 2024

Crafting the Ultimate New Patient Experience: Protocols That Make a Difference

In the competitive world of dental care, first impressions are paramount. The journey of a new patient from their first call to their initial visit sets the tone for their relationship with your practice. It’s about creating that “WOW” experience. An experience that leaves them eagerly anticipating their visit, transforming the all-too-common apprehension into excitement. …

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Charting Success Through Goal Setting: A Blueprint for Your Dental Practice’s Future

[NOTE: I originally wrote about this concept in June of 2020, however it’s time for a fresh perspective] As a dental practice owner, your vision for success is not just a dream—it’s a destination requiring a detailed map to navigate. The foundation of this journey? Goal setting. It’s more than a business exercise; it’s the …

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Keeping Your Hygiene Schedule Fully Booked: Strategies for Success

Leave a Comment / Dental Practice Systems, Make Your Mark, Strategic Planning / By Cindy Mark

In the bustling world of dental practices, maintaining a fully booked hygiene schedule is pivotal for both patient health and practice vitality. Transitioning unscheduled appointments into booked ones ensures a steady flow of care and optimizes the use of your resources. Here’s a comprehensive guide to keeping your hygiene schedule bustling with activity. Utilizing Software …

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Reinvigorating Your Dental Practice: Strategies for Growth and Efficiency

Leave a Comment / Leadership, Make Your Mark, Strategic Planning / By Cindy Mark

If your dental practice’s growth has plateaued, with expenses creeping up each year while production remains static, it’s a clear sign that a strategic overhaul is needed. Echoing the words of Albert Einstein, persisting in the same practices and expecting different outcomes can be an exercise in futility. Embracing change, though daunting, can yield substantial …

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