Whether we call it patient service or customer service as a dental practice it doesn’t really matter. There are some very simple ways to deliver great service to your patients that have no expense attached to them. Dental offices have lost some of these services during the pandemic. It is time to review them and …
In many practices, dental assistants are often not valued for their contribution to the practice. This is one of the many reasons that the dental industry is now suffering from a shortage of CDA’s. CDA’s were never seen as producers as hygienists were and they have never been valued for treatment acceptance or adding value …
Every dental software has three different ways of completing any one task, this should not be the case when it comes to the policies in your office, the policy should be clear and concise. Policies allow you to set guidelines on how you want any particular task completed in your practice. Without policies set in …
Why bother setting policies if they don’t stick? Read More »
It’s hard to believe that we are now in Q4 of 2021. Did you have a plan for this year or did you “wing it”? If you find that you are always the one who seems surprised that you made it through another year without a plan, then think of how great your year would …
Everyday I see dental practices make crucial mistakes that burnout their teams and turn away patients. I’ll show you how to change all that in this guide. Download the guide – it’s FREE!
